Who can I contact about this Privacy Policy?

Use live chat from 09:00 to 23:00 WIB or email privacy@merana4d.club. Include your username and the data topic, such as QRIS records, device access, cookies, or profile correction.

Reference

Your Privacy Policy at merana4d

Andar Bahar, Garuda Gems and Aviator create account, device and wallet records that our Privacy Policy explains before you open an account.

Account data explainedDevice records namedDANA and QRIS contextPrivacy help channels

Browse The Lobby Read FAQ

4 Data Areas We Explain

merana4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy matters most when real account actions happen, so this policy describes the records we collect when you create a login, enter the lobby, open games such as Fish Hunter or Super Bingo, and use local wallet rails. We collect the details needed to run

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your account, confirm wallet activity, protect access from unusual devices, respond to support requests, and meet legal or dispute duties. DANA, OVO, GoPay and QRIS records are used as payment context only, not as open access to your personal wallet app. When access or eligibility is
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mentioned, it depends on local law and is available only where local law permits. We may ask you to confirm your phone number, email, or account profile before changing privacy-related records, because the wrong change can affect wallet history, login recovery, and support handling.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

3 Privacy Contact Paths

Privacy questions need a clear route, not a generic inbox. We handle requests through live chat, email, and the account menu so you can choose the path that matches your issue. Before we discuss wallet records, game session history, or device activity, we may ask for an account step such as phone confirmation or a recent QRIS receipt reference. This keeps the conversation tied to your account rather than another person’s login.

Team online

Live chat privacy queue

Use live chat from 09:00 to 23:00 WIB when you need a quick explanation of data shown on your account. We can point you to wallet records, cookie choices, or the next privacy request step.

Email request trail

Send detailed privacy requests to [email protected] if you need a written trail. Include your username, registered phone, and the data area involved, such as DANA receipts, device access, or game session history.

Account menu route

From a mobile browser, open Account, then Profile, then Privacy to check saved contact details. That path helps you confirm whether your email, phone number, and device records still match your current access.

ACCOUNT CARE

6 Ways We Handle Privacy

Our privacy handling follows the same flow your account uses: registration, login, wallet activity, game sessions, support, and record updates.

Account data collection

We collect details you give us during account setup, such as username, phone number, email, and password credentials. These records let us maintain access, contact you about privacy requests, and separate your account from similar names.

Wallet record handling

DANA, OVO, GoPay and QRIS activity creates transaction references, timestamps, status checks, and matching details. We use those records to confirm account wallet movement, answer disputes, and keep privacy requests linked to the right account.

Device and cookie use

When you log in, we may read browser type, device signals, IP address, cookie IDs, and session timing. These records help us keep you signed in, spot unusual access, and explain security events if you contact us.

Game session records

Opening Andar Bahar, Aviator, Garuda Gems, or other rooms can create session IDs, round references, and timing data. The policy covers those records because they connect account activity with wallet history and support checks.

Retention and deletion requests

We keep account records only as long as needed for operation, security, disputes, and legal duties. If you ask for deletion, we explain which records can be removed and which must stay for required checks.

Correction and access requests

You can ask us to correct profile details or provide a copy of account data tied to you. We verify your identity first through registered contact details or a wallet reference before releasing private records.

Privacy Questions Before You Join

Before you open an account, you may want to know exactly what data is collected and how to ask for changes later. This FAQ focuses only on Privacy Policy topics: account records, wallet references, cookies, game sessions, support contact, and your choices. If a request involves access to the lobby, we apply it only where local law permits and only after confirming the account belongs to you.

We collect the account details you enter, such as username, phone number, email, password credentials, and login records. We also record device and session signals so we can protect access and answer privacy requests.

Yes. The policy covers transaction references, timestamps, status checks, and account matching details linked to DANA, OVO, GoPay and QRIS. We use them to confirm wallet activity, handle disputes, and respond to privacy requests.

Cookies help keep your session active, remember basic device choices, and identify unusual login patterns. You can clear cookies in your browser, but doing that may ask you to log in again.

Yes. Open Account, then Profile, then Privacy, or contact support if you cannot access the menu. We may verify your registered phone, email, or recent wallet reference before changing private account records.

You can ask for a copy of account data tied to you by email or live chat. We confirm your identity first, then explain which profile, wallet, device, and session records are available.

We keep records for account operation, security checks, wallet disputes, support history, and legal duties where they apply. When a record is no longer needed for those purposes, we remove or reduce it.

Use live chat from 09:00 to 23:00 WIB or email [email protected]. Include your username and the data topic, such as QRIS records, device access, cookies, or profile correction.

Your Privacy Policy at merana4d

3 Privacy Contact Paths

Live chat privacy queue

Email request trail

Account menu route

6 Ways We Handle Privacy

Account data collection

Wallet record handling

Device and cookie use

Game session records

Retention and deletion requests

Correction and access requests

Privacy Questions Before You Join

01 What personal data does merana4d collect when I open an account?

02 Does the Privacy Policy cover DANA, OVO, GoPay and QRIS records?

03 How do cookies affect my account privacy?

04 Can I ask to correct my phone number or email?

05 Can I request a copy of my account data?

06 How long do you keep my privacy records?

07 Who can I contact about this Privacy Policy?

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